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HoduCC wins 2021 CUSTOMER Contact Center Technology Award by TMC, USA We are still a few months away before we can bid adieu to 2021, but it seems the HoduSoft team has much to thank its customers and partners for. HoduCC, our Omnichannel Contact Center Software has been recognized with the 2021 CUSTOMER Contact Center …
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The ultimate guide to the omnichannel contact center software Modern consumers are technologically inclined and driven by efficiency. In response, they expect seamless interaction across channels. Customer care executives should be able to give them the service they anticipate. The use of omnichannel contact center software makes it simple to keep up with the expectations …
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