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HoduSoft improve call center productivity

Top 10 Tips to Improve the Productivity of Your Call Center Agents

Call Center Software / By

Top 10 Tips to Improve the Productivity of Your Call Center Agents Call centers are typically considered cost centers, evaluated primarily based on the results they produce. Particularly, the metric- cost per contact. Due to its highly competitive nature, it is one of the toughest, and most demanding industries. Therefore, maintaining improved call center productivity, …

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HoduSoft bags Indian Achievers’ Award 2021 as Emerging Company

HoduSoft named ‘Emerging Company’ by Indian Achievers’ Forum

Achievement / By

HoduSoft named ‘Emerging Company’ by Indian Achievers’ Forum HoduSoft, an India-based growing enterprise communication and information technology company, bagged the Indian Achievers’ Award for 2021 as the ‘Emerging Company’ for its outstanding achievement and contribution in nation building. “As an Indian and a Co-Founder of an India-grown company, it gives us immense satisfaction to be …

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Top 10 Tips to Improve the Productivity of Your Call Center Agents

Top 10 Tips to Improve the Productivity of Your Call Center Agents

Call Center Software / By

Top 10 Tips to Improve the Productivity of Your Call Center Agents Often you may feel running machines is an easier task than managing a call center customer service agent team. Many organizations face the issue of low call center productivity even after spending millions on boosting CX and call center Agents’ productivity. According to …

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HoduCC Best Telemarketing Software Award 2021

HoduCC Named Best Telemarketing Software By Digital.com

Achievement / By

HoduCC named Best Telemarketing Software by Digital.com Little did we know six years back, when HoduSoft started its journey that we will become part of the growth stories of the most enterprising companies in the world. The latest recognition comes from Digital.com. HoduSoft’s HoduCC omnichannel contact center software has been named the best telemarketing software …

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6 amazing benefits of auto dialer software for outbound call centers

6 amazing benefits of auto dialer software for outbound call centers

Call Center Software / By

6 Amazing Benefits of Auto Dialer Software for Outbound Call Centers In today’s highly competitive business landscape, effective communication is the key to success. Since customers these days expect proactive customer service support, outbound call centers are increasingly using auto dialer software as a transformative solution. Its unparalleled efficiency and streamlined operations have revolutionized the …

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Social Media Contact Center Software for Ecommerce

Five Reasons Why E-commerce Players Need Social Media Contact Center Software

Contact Center Software / By

EasyFive Reasons Why E-commerce Players Need Social Media Contact Center Software Branding has long been used by businesses to drive emotional connection and brand recall in customers. However today, it has moved from invoking an emotion to reputation building. Customers interact with organizations both online and offline—they read reviews, vouch for experiences and join the …

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best PBX phone system for small business

Best PBX Phone System For Small Business- A Complete Guide

IP PBX Software / By

Best PBX Phone System For Small Business In today’s digitized world, an advanced business communication system is vital. A dedicated IP PBX Phone System lends reliability and consistency to communication for Small businesses. According to SoftwareAdvice, most people in the industry expect the US landline telephone network will cease to exist by 2027. Internet-based voice …

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HoduSoft at CommunicAsia 2021

HoduSoft at CommunicAsia 2021: Building value for customers through sustained effort

Event / By

HoduSoft at CommunicAsia 2021 The Covid-19 has changed how we live and work. But it has shown us how resilient we are amid challenges as the HoduSoft team joined CommunicAsia 2021 on the virtual platform. Steered at the event by the company’s Co-Founder and Chief Business Development Officer, Kartik Khambhati, HoduSoft. We highlighted the importance …

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