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HoduSoft witnesses overwhelming response to UC product suite at CPCE 2022

HoduSoft Witnesses Overwhelming Response to UC Product Suite at CP Expo

Event / By

HoduSoft Witnesses Overwhelming Response to UC Product Suite at CP Expo Technology is evolving every minute, every second. The global exposure provided through Channel Partner Conference & Event, Las Vegas led partners to connect with technology suppliers. The HodoSoft Leadership was overjoyed to be a part of this colossal networking event and meet 300+ technology …

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Understanding customer service experience outcomes through data

Understanding Customer Service Experience Outcomes Through Data

Customer Experience / By

Understanding Customer Service Experience Outcomes Through Data The customer-first approach is gaining importance for businesses in every industry. Today, 73% of people have confessed that customer service experience is one of the top determinators of their purchasing decisions.  Consequently, the customer service and contact centers are evolving rapidly with the latest technologies– cloud, artificial intelligence, …

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HoduSoft participated in the 29th Convergence India Expo 2022

HoduSoft exhibited its diverse UC product suite at the 29th Convergence India Expo 2022

Achievement / By

HoduSoft exhibited its diverse UC product suite at the 29th Convergence India Expo 2022 Digital India is transforming with the advancement of technology in every sphere. One of the most influential tech expos in India, the 29th Convergence India Expo 2022 provided a platform for tech giants to exhibit their innovative approach towards technology through their unique …

HoduSoft exhibited its diverse UC product suite at the 29th Convergence India Expo 2022 Read More »

The Future of customer service is the Omnichannel Contact Center-blog-24mar2022

The Future of customer service is the Omnichannel Contact Center

Omnichannel / By

The Future of customer service is the Omnichannel Contact Center Regardless of how the customers contact you, they expect to have their issues resolved on time. Nowadays, customers expect businesses to allow them to switch seamlessly between different channels such as phone calls, website chats, video chats, and emails to meet their needs.  A service …

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HoduSoft strikes new ties and renews old at Call & Contact Center Expo in Las Vegas

HoduSoft strikes new ties and renews old at Call & Contact Center Expo in Las Vegas

Achievement / By

HoduSoft strikes new ties and renews old at Call & Contact Center Expo in Las Vegas The Call & Contact Center Expo at Las Vegas started with much fanfare, where HoduSoft showcased its innovative unified communications products. The HoduSoft team met, networked and forged new ties while renewing the old ones. The event is one …

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Benefits of Auto Dialer Software You Should Know

Benefits of Auto Dialer software You Should Know in 2024

Call Center Software / By

Benefits of Auto Dialer software You Should Know in 2024   The global auto dialer software market is expected to reach $6.6 million by 2026. Auto dialer software market growth is driven by the significant rise in the number of call centers combined with improvements in business productivity standards. Additionally, automation across various industries and …

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HoduSoft in top 10 auto dialer software by Gartner’s GetApp

HoduSoft in top 10 auto dialer software by Gartner’s GetApp

Auto Dialer / By

HoduSoft in top 10 auto dialer software by Gartner’s GetApp Nothing comes close to the joy of knowing you’re providing excellent service to your clients. And here we are! As we ring the year 2022, our customers have bestowed upon us the gift– HoduSoft bagged the 7th spot in the Gartner’s GetApp 2022 Category Leader’s …

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How to Choose Best Call Center Software for Small Business

How to Choose Best Call Center Software for Small Business in 2024

Call Center Software / By

How to Choose Best Call Center Software for Small Business in 2024   Businesses big or small still rely on call centers to manage customer queries. However, a full-fledged call center system is a distant dream for many small businesses given its costs  (equipment, office space, infrastructure, IT support, and maintenance). Not anymore, the technological …

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