HoduCC – Omnichannel Contact Center Software with WhatsApp for Business With billions of users, WhatsApp is a widely used mobile application even for business communication. It offers sleek communication with instant coordination among users. Hence, WhatsApp for business has become a preferred choice these days. With this emerging trend, HoduCC-Omnichannel Contact Center Software has integrated …

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Why healthcare industries should use Contact Center Software? One cannot deny the fact that patients seek the utmost support from hospitals in times of emergency. Gone are the days when patients used to wait in hospitals for their turn. Now, they want effective methods for immediate care. In this regard, a tailored healthcare experience with …

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The Difference between a Call Center and Contact Center   Are you looking for the best framework to cultivate a loyal customer base and attract a cadre of new customers? If yes, then you need to figure out how to meet those people along their customer journey. Besides, it is equally important to successfully address …

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Omnichannel Contact Center Software For Travel Industry – You Simply Cannot Do Without It The travel industry is an umbrella term that covers diverse services like air, train, and surface travel. It also includes hotels, holiday experiences, and business travel. Today’s customers no longer turn to travel agents for advice, tips, and to find the …

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Omnichannel Contact Center Software For Business is a Must-Have Interactive Communication Tool   The good old days are over when businesses could dictate terms to buyers and it is customers who are courted left, right and center. The reasons are simple. Firstly, customers today are more enlightened and they have more choices. They are unpredictable …

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Now Access WhatsApp Along With Contact Center Software The best contact center software is the one that supports seamless integration of various communication channels and other necessary tools. When we talk about the integration of communication channels, the most popular integration is undoubtedly the WhatsApp integration. In today’s time, WhatsApp is one of the most …

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HODUSOFT’S CLIENTELE BECOMES LARGER WITH SHOPTOMYDOOR – A Leading Freight Forwarding Company in Nigeria When it comes to meet the robust business communication requirements, the global enterprises or MNCs put trust in us. At HoduSoft, we have set many milestones while serving our esteemed global clientele with premium-quality, readymade VoIP communication software. Recently, the company …

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How Social Media Channels In Contact Center Software Help to Enhanced Customer Experience Customer satisfaction occupies center stage. Call centers need to adapt to changing trends to delight customers. Social media has emerged as one of the largest and the most powerful channels of communication as well as interaction. If a call center does not …

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