Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/html/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the hide-my-wp domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/html/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the popup-builder domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/html/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wpcf7-redirect domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/html/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the web-stories domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/html/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the astra domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/html/wp-includes/functions.php on line 6121
Realtime Monitoring & Analytics Software for Call Center | HoduSoft

Hodusoft

Menu
Home >> Contact Center Software >> Real Time  Analytics & Reports

REAL-TIME ANALYTICS & REPORTS

Get real-time insights to empower call centre business operations.

HoduSoft’s call center software offers a discrete facility of real-time analytics and reporting. The feature helps in accumulating the vital data of your business. It generates various reports that assist in making informed decisions. Whether you want to map customer journeys through live dashboards or complete access to your contact centre data, our call centre software’s real-time analytics and reports work for you.

HoduSoft’s advanced reporting system offers high-level customizations such as report templates, data columns, filtering, grouping, sorting, and many more.

BENEFITS OF REAL-TIME ANALYTICS

  • Increase visibility through a 360° view of interactions
  • Boost conversion rates by identifying the areas of improvements
  • Reduce agent churn by boosting productivity and efficiencies
  • Improve customer services through gaining an understanding of their preferences

Our call center software’ real-time analytics and reports help you gain insights about the overall business operations. From generating reports of agents’ performance to comprehending customers’ preferences, everything can be analyzed through our software system.

HoduSoft offers an opportunity to turn insights into the productive results through:

  • Benchmark Insights
  • Customer Feedback
  • Real-time Reporting and Dashboard
  • Customer Journey Tracking
Scroll to Top

    Schedule a meeting



      Request a Free Demo